Effective date: 17 August 2026
Who we are
WOC Sports (“we”, “us”, “our”) operates this website, accessible at https://www.wocstore.cc, including the 3D kit designer at /manclubsport/. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.
You can contact us at 38477520@qq.com.
Information we collect
- Order and account information — name, email address, phone number, and shipping address that you provide when you create an account, request a quote, or place an order.
- Design content — team names, player names, numbers, logos, and other artwork you upload in the 3D designer, together with any quote requests you submit.
- Communications — messages you send to us, for example by email or through WhatsApp.
- Technical and usage data — IP address, browser type, device information, requested pages, security events, and server logs needed to operate and protect the site. Optional analytics or advertising data is collected only when those services are enabled and you give any consent required by law.
- Payment information — payments are processed by PayPal. We do not receive or store your full card details.
How we use your information
- To process orders, quote requests, and customer support requests.
- To produce the custom products you design and arrange delivery.
- To respond to your questions and communicate about your order.
- To improve the website, the designer, and our products and services.
- To maintain the security of the website and prevent fraud or abuse.
- Where you have consented, to send you offers and updates.
Cookies and analytics
We use cookies and browser storage that are necessary for the website to work, including keeping your cart, login, language, security, and designer state. No Google Analytics or Google Ads measurement container is active as of the effective date above. If optional Google measurement is enabled later, it will remain disabled until you choose to accept optional tracking through the website consent control. You can change that choice later through Cookie settings and can also clear stored data in your browser.
Who we share information with
- PayPal — to process payments and prevent fraud. Please see the PayPal Privacy Statement for details.
- Google — only if optional analytics or advertising measurement is enabled and you consent where required. Google may then process device, browser, page, and conversion information under its own privacy terms.
- Hosting and infrastructure providers — our website is hosted with Alibaba Cloud in Singapore.
- WhatsApp — if you contact us through the WhatsApp chat feature.
- Service providers — delivery companies and other providers who help us fulfil your order, only to the extent necessary.
We do not sell your personal information.
How long we keep your information
We keep order and account information for as long as needed to provide our services, meet legal obligations, resolve disputes, and enforce our agreements. Design files attached to an order or quote are kept for production and follow-up service unless a shorter period is required or you successfully request deletion. Uploaded original artwork that is not attached to an order or quote is scheduled for automatic deletion after seven days.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or export your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at 38477520@qq.com. We will respond within a reasonable time.
Children’s privacy
Our services are intended for adults and are not directed at children under 13. We do not knowingly collect personal information from children.
International transfers
Our website is hosted in Singapore, and we may process your information in other countries where our service providers operate. We take steps to protect your information wherever it is processed.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, and material changes will be highlighted on the website.
Contact us
If you have questions about this Privacy Policy, contact us at 38477520@qq.com.